Refund Policy

Refund Policy (30-Day Money-Back Guarantee)
Last updated: July 23, 2026
We stand behind every tub of Morning Would. Creatine needs consistent daily use to work, so this guarantee is built to give the product a real trial, not one scoop.
1) Eligibility
To qualify for a refund:

  • You must contact us between day 15 and day 30 after delivery. Requests before day 15 or after day 30 are not accepted.
  • The product must either:
    • Fail to work as advertised when used as directed, or
    • Cause unintended side effects.
  • This guarantee covers your first purchase only. Repeat orders, reorders, and subscription renewals are final sale and not refund-eligible.
  • Limit one refund per customer or household within any 12-month period.

Not eligible for a refund:

  • Flavor, taste, or mixability preference.
  • Ordering the wrong item, or "changed my mind" buyer's remorse.
  • Issues caused by use not in accordance with directions.
  • Repeat orders or subscription renewals.
  • Merchandise, unless it arrives defective.
  • Items bought with a discount code, marked final sale, or discontinued.
  • Wholesale orders or orders intended for resale.

2) Multi-Unit Orders
If you buy more than one tub in your first order, the guarantee covers one tub only. The rest are final sale, whether purchased as a discounted multi-pack or as separate tubs in the same order. Your refund is calculated on the price you paid for one tub.
3) How to Request a Refund
Contact us between day 15 and day 30 after delivery through one of these:

Include:

  • Order number
  • Email used at checkout
  • The reason for your request (short is fine)

We do not accept refund requests through social media, phone, or text.
4) Side Effects
If you experience side effects, stop using the product and contact a healthcare professional if needed. Then contact us so we can help and document the issue. We evaluate side effect claims case by case.
5) Returns
We do not accept physical returns of the product, opened or unopened. Do not ship product back to us. For safety and quality reasons, we cannot restock or resell consumable items, and unauthorized returns will not be processed.
6) Damaged, Wrong, or Missing Items
If your order arrives damaged, incorrect, or missing items, contact us within 7 days of delivery with photos of the packaging and items. We'll replace it or refund it.
7) Subscriptions
Subscriptions renew automatically unless canceled before the next billing date. See our Cancellation Policy for how to cancel, skip, or pause.
This guarantee applies to your first order only. Renewals are repeat purchases and are final sale. Renewal charges are not refundable once the order is processed and enters fulfillment, except where required by law.
8) Chargebacks and Bank Disputes
Contact us first. Most requests are resolved within a few business days, and a chargeback is not faster.
If you file a chargeback or bank dispute without contacting us first, you break this policy. We will dispute the chargeback with your bank using your order records and this policy as evidence that a refund process was available to you and not used.
Filing a dispute does not skip the process above. If your dispute is denied, you must still follow Section 3 to request a refund.
9) Refund Processing

  • Timeline: Approved refunds typically take 5–7 business days to appear on your statement. Your bank may take longer.
  • Payment Method: Refunds are issued to the original payment method only.
  • Prepaid Cards: We cannot process refunds to prepaid debit cards.
  • Closed Accounts: If the original payment method is no longer available or the account has been closed, the refund may be forfeited.
  • Shipping Costs: Original shipping charges are non-refundable.